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Shipping & Returns

 

Shipping Policy

Turnaround

All orders are shipped within 24 hours Monday - Friday 8am - 5pm.

 

Carriers

We use the following carriers to deliver our orders:

  • USPS
  • FedEx

Order Tracking

 

If a tracking # is provided by the shipping carrier, we will update your order with the

tracking information. Please note that some orders using 1st Class USPS mail will not

have tracking numbers.

 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products,

and your location. Before the final checkout page you will be shown what the cost of

shipping will be, and you will have a chance to not place your order if you decide not to.

 

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock.

When the item becomes available we will ship you the rest of your order. You will not be

charged any additional shipping and handling for the second shipment.

 

Returns, Refunds and Exchanges

 

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a

manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email [email protected] to request a refund and we will assign you a

tracking # and a RMA #.

2. Mail your returned item to:

Returns Chemseal Inc

Returns Department Tracking #

7891 West 25th Court

Hialea, Fl, 33028

 3. Include in your package a signed letter stating the reason for your return and the

original receipt.

 

Return Exceptions

Some items can not be returned like Butterfly Valve Seals. Used Tri clamp gaskets.

 

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We

also do not refund the original shipping and handling that you paid on the order.

 

Exchanges

If you are not seeking a refund, instead you want to exchange your item for a different size or material, or just a completely different product you can! You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.